Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Mortiboys Dental Spa. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Mortiboys Dental Spa for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01483 281428 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Mortiboys Dental Spa.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Mortiboys Dental Spa. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

514 Reviews

5.0

4th December 2024

From the lovely welcome on arrival to the courteous and professional service received from all treatment staff over the last 15 + years, I could never go anywhere else. I have moved quite a distance away from the practice but the longer journey is worth it!

3rd December 2024

Lovely DentistSuperb highly skilled pain free hygiene treatmentExcellent reception staffgood parkingcomfortable in and out of treatment areasrelaxed atmosphere

3rd December 2024

Highly dedicated practitioners who are passionate about their work.

29th November 2024

The team are also so friendly and welcoming and really make you feel at ease.

28th November 2024

Excellent experience as was nervous about extraction and the risks and after care were well explained and I was calmed before extraction began (prob also helped that was very quick and painless)

28th November 2024

The fact that I was carefully listened to. That the first dentist I saw referred me for a second opinion sothat no unnecessary treatment took. Place.

22nd November 2024

EXCELLENT SERVICE FROM AMIT AND HIS NURSE KAREN, BOTH WERE VERY ATTENTIVE and listened to all my concerns and gave thorough answers

20th November 2024

Have been a patient for 24 years and already recommended several people to practice all of whom became patients. The team of Raj and Carly inspired confidence and Raj is clearly an excellent surgeon

19th November 2024

Friendly and professional.

16th November 2024

They made me feel quite calm, especially as I am a nervous patient

16th November 2024

Pleasant staff and atmosphere. The whole Holistic experience.

13th November 2024

The team made a huge effort to accommodate my lateness by re shuffling 3 appointments around, for which I am very grateful.

10th November 2024

Show clear and professional knowledge. Up to date equipment for diagnosing and treatments. Friendly staff, all making the time to connect with me first.

DT

Dan Thornton

My first visit to a dental hygienist and was a little anxious but Clare was brilliant and did a first class job on my teeth. It was a very satisfying experience to see and feel just how much they had been cleaned and polished. Clare has a relaxing and good humoured manner and clearly loves her job . I will definitely go more regularly. Dan

6th November 2024

Friendly, helpful, v gentle, effective.

6th November 2024

Everyone makes you feel welcome.

MH

Monica Hawley

First ever visit to a hygienist as I'm a nervous patient, but Clare was excellent at making me feel at ease and did a great job. I will definitely be coming back regularly as my teeth felt great afterwards.

2nd November 2024

The caring and kindness shown is perfect . The environment is very calming and relaxing .

31st October 2024

I have been a patient at Mortiboys for many years, having all kinds of dental work, including teeth cleaning, veneer work, root canal, implants and hygiene. My experience had always been of first class treatments, safety, hygiene and top class outcomes. The staff are friendly, caring and supportive. Staff know me and make me feel welcome and important. I would highly recommend Mortiboys to anyone. Thank you to all.

30th October 2024

Running on time.Very friendly. Treatment and service was what I needed/expected.

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