Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Mortiboys Dental Spa. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Mortiboys Dental Spa for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01483 281428 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Mortiboys Dental Spa.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Mortiboys Dental Spa. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

737 Reviews

5.0
M

Mark

Professional and friendly service! Examination results and treatment plan clearly explained with supporting x-rays and photos. Restoration was clearly Plan A! Thank you Dr. Pandher!

RS

Rebecca Shipton

Always friendly and welcoming staff. Clare the Hygienist really cares about her patients and makes me feel at ease. I love to visit this Dentist feel very relaxed and safe here.

17th July 2026

Mr Amit Gadafi is simply the best.

11th July 2026

My visit had been planned from a previous apointment with Marc, so I knew exactly what treatment I was there for, which Marc carried out painlessly and efficiently

9th July 2026

You have become excessively expensive

MJ

Mandy Jakins

Always very professional and clean!

CM

Clare Maguire

Friendly, professional staff.

5th July 2026

I always receive excellent service at Mortiboys but I am very disappointed that the clinic has taken the decision not to keep the 2 different hygiene treatments at different prices. I am not aware of receiving any communication from yourselves to pre-warn me that the cost of the hygiene treatment would be the same whether I had it done in the previous way or using the new treatment procedure. I was shocked to learn when I was at the clinic for my appointment that this was the case. I also think it's unfair to leave that communication to the hygienist. This should have been communicated by the practice ahead of time.That's my only gripe. I appreciate the cost of running a business and providing services has increased considerably lately and those costs need to be passed on to continue to provide this service but it really should have been made clear ahead of time

29th June 2026

All very efficient, friendly courteous service as usual. Feel in competent hands with dentist and all.

27th June 2026

Marc will always explore to find the simplest way to complete a treatment, as opposed to the most expensive.

BH

Bethan Horsfield-Marrs

Excellent customer service and my dentist, Ranya, is lovely. Would definitely recommend.

20th June 2026

Anna is lovely, kind and gentle. I will miss her

10th June 2026

Every member of staff were friendly and professional. Treatments were fully explained.

10th June 2026

So caring

8th June 2026

One of the things I like the most about Mortiboys is that it doesn't feel or smell like a dentists, so it put's me at ease immediately.Staff are always very friendly and the patient care from Marc is exemplary. He has a way of explaining things without terrifying you.

LL

Lin Love

Great Dentist. Ranya is very professional. She considers the problem and finds the best solution. She is very gentle and meticulous. I highly recommend her.

31st May 2026

This was an emergency appointment with Amit Gadhavi to alleviate severe tooth ache. He examined, discussed the options, removed the filling, cleaned the root canal and applied a temporary cap. The treatment was uncomfortable but not painful (he saw to that immediately). He explained the options and has referred me to his recommended specialist for the root canal treatment. I have complete faith in Amit.

30th May 2026

Clare Wood is the reason I keep returning to Mortiboys. She is the most fabulous hygienist and has prevented any dental issues I may have developed. Clare Wood is outstanding.

29th May 2026

Amit and Caron have been absolutely brilliant at helping with my gum disease. They are kind, gentle and very knowledgeable, taking my complex medical history into account and explaining everything in detail. I used to be nervous of going to the dentist, not anymore though. Everyone at Mortiboys has been brilliant, no exceptions, thank you so much.

KC

Kendall Collinson

Great in every way as usual! Thank you.

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