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Our Promise
We promise to
- Be committed to excellence, even the simple things. Whatever we do, we do professionally. A problem is not solved or dentistry completed until you are 100% delighted
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Stay open, honest, fair, respectfull, compassionate, positive and professional at all times
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Keep you fully informed about what is happening on your treatment plans and complete every treatment on or ahead of time – so that you never have to chase us
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Always be on the look out for new ideas, techniques and products that can help take your oral/dental/general health and beauty to another level
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Always adhere to the British Dental Associations ‘Good Practice Scheme’
In return we would kindly ask you to
- Maintain the high standards of integrity, honesty and openness that we rightly expect from each other
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Inform us immediately if we do anything that you are unhappy with
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Undertake the treatment on your treatment recommendation plan
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Settle your account according to the timetable we agree upon. For complex treatment to pay a deposit of 50% towards your next appointment, so that we may secure the appointment and pay our dental laboratory
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Refer your family members, friends and colleagues to us where you believe they could benefit from our help